Shipping and payment conditions
The following conditions apply:
Shipping conditions with DHL
The delivery with DHL takes place within Germany (Germany) and to the following countries:
European foreign countries, Switzerland.
Shipping costs (including legal value added tax)
Deliveries within Germany (Germany):
We calculate the shipping costs according to package size and shipping weight:
DHL parcel 4,95€
We calculate the shipping costs abroad according to package size and shipping weight:
Switzerland 16,60 €
Austria 11,99 €
If no other deadline is stated in the respective offer, the delivery of the goods in Germany and abroad will be carried out within 7 - 14 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Please note that there is no delivery on Sundays and holidays.
Accepted payment methods
- Prepayment by bank transfer
- Payment by PayPal
- Payment by invoice
- Payment by immediate bank transfer
- Payment by credit card
Further details on payment
The invoice amount is to be settled within 8 days in case of payment on account.
Our bank details:
Name: ALIVE collective
IBAN: DE24 7019 0000 0002 6898 20
Amount: the respective amount in Euro
Reason for payment: Your invoice number
If you have any questions, you can find our contact details in the imprint.