Shipping and payment conditions

The following conditions apply:

Shipping conditions with DHL

The delivery with DHL takes place within Germany (Germany) and to the following countries:

European foreign countries, Switzerland.

Shipping costs (including legal value added tax)

Deliveries within Germany (Germany):

We calculate the shipping costs according to package size and shipping weight:

DHL parcel 4,95€

Deliveries abroad:

We calculate the shipping costs abroad according to package size and shipping weight:
Switzerland 16,60 €

Austria 11,99 €

Delivery times

If no other deadline is stated in the respective offer, the delivery of the goods in Germany and abroad will be carried out within 7 - 14 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Please note that there is no delivery on Sundays and holidays.

Accepted payment methods

- Prepayment by bank transfer
- Payment by PayPal
- Payment by invoice
- Payment by immediate bank transfer

- Payment by credit card

Further details on payment

The invoice amount is to be settled within 8 days in case of payment on account.

Our bank details:

Munich Bank
Name: ALIVE collective

IBAN: DE24 7019 0000 0002 6898 20


Amount: the respective amount in Euro

Reason for payment: Your invoice number

If you have any questions, you can find our contact details in the imprint.